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Workplace Essentials

Practical learning designed to support safe, compliant and effective day-to-day operations.

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Expanding Our Landscape

Three Landscapes Learning Studio is continuing to expand its catalogue of practical and reflective learning experiences across workplace safety, customer service, safeguarding and professional practice.

Summer 2026

Operational & Compliance

Customer & Communication

  • Manual Handling Awareness

  • Working at Height

  • Ladder Safety

  • Sexual Harassment Awareness

  • Hand Arm Vibration

  • Lone Working

  • Managing Your Brand Online

  • Neurodiversity and Communication

  • Burnout and Boundaries

  • Customer Complaints

  • Customer Service Essentials

Food Dates and Stock Rotation

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  • Understanding food date labels, storage and safe stock handling

  • Practical guidance on stock rotation, waste reduction and food safety

  • Covers use-by dates, best-before dates and common handling mistakes

  • Designed for hospitality, retail and small business environments

Retail and food handling

 

20–30 minutes |

SCORM / Hosted

Health and Safety for Small Businesses

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  • Everyday workplace health and safety for small businesses

  • Practical guidance on common hazards, risks and legal responsibilities

  • Covers accident prevention, safe behaviours and basic emergency awareness

  • Clear, accessible learning designed for real working environments

General workplace

 

30–45 minutes |

SCORM / Hosted

Allergen Awareness

Food and hospitality

 

30 minutes |

SCORM / Hosted

  • Understanding the 14 legally recognised food allergens and why allergen safety matters

  • Practical guidance on customer communication, labelling and Natasha’s Law requirements

  • Covers cross-contamination, ingredient changes, storage and safe handling practices

  • Scenario-based interactions and knowledge checks designed for real hospitality and food service environments

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Challenge 25

Retail & Customer facing

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15 minutes |

SCORM / Hosted

  • Practical guidance on applying Challenge 25 confidently and consistently

  • Covers age-restricted products, acceptable ID and when to refuse a sale

  • Includes customer interaction guidance and handling difficult responses professionally

  • Scenario-based learning designed for retail, hospitality and customer-facing environments

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COSHH Awareness

General workplace

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30 minutes |

SCORM / Hosted

  • Explains how hazardous substances can affect health and safety in the workplace

  • Covers hazard types, exposure routes, and common workplace risks

  • Introduces practical control measures including ventilation, PPE, and safe handling

  • Supports safer working through responsibilities, reporting, and emergency response awareness

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Managing Customers in Crisis

Customer-facing staff

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20–30 minutes |

SCORM / Hosted

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  • Practical techniques for handling difficult customer interactions professionally

  • Understand the emotions and stress responses that can drive customer behaviour

  • Learn strategies to de-escalate conversations and guide interactions toward solutions

  • Explore simple wellbeing and reset techniques to help manage pressure and stress at work

GDPR for Small Businesses

General workplace

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30 minutes |

SCORM / Hosted

  • Practical, easy-to-follow GDPR training designed specifically for small businesses and frontline teams

  • Covers personal data, common mistakes, safe information handling, and what to do if something goes wrong

  • Uses realistic workplace scenarios and interactive activities to build confidence without legal jargon

  • Focuses on everyday habits, reporting concerns early, and protecting customer and staff information

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